Terms of Use

Mofano is an ad creative service for posters, video and voiceovers. In these policies, Service means our website, Studio and related tools. Customer Content means your uploads, prompts, brand information and outputs. Credits are the units used to pay for creative requests. By continuing at signup, you agree to these Terms and acknowledge the Privacy Policy.

This version is governed by England and Wales law. Mandatory consumer and privacy protections in the country where you live remain protected.

You must be at least 16 years old, or the age of digital consent in your country if higher, and able to enter this agreement. If you act for a business, you must have its authority.

Use an email you control. Protect passwords and verification codes. Use supported team access instead of sharing credentials. Tell support promptly if you suspect unauthorised access. You remain responsible for content submitted through your account, subject to rights that the law protects.

The price and credit cost shown before a request are the terms of that purchase. Top up credits have no time based expiry. Monthly plans supply a credit allowance. Unused plan credits carry into the following monthly cycle and expire at the next renewal; carried credits are spent before current plan credits and top ups.

Check your billing screen for the renewal date and available cancellation controls. Cancelling future renewal does not undo a completed purchase. Statutory cancellation and refund rights remain protected.

Read the Refund and Credits Policy.

Flutterwave collects your payment information. We record the verified purchase, currency, credit amount, receipt number and payment reference. The checkout amount is what you pay. A receipt shows VAT only when applicable to the company and billing country. Where recorded, VAT is included in that amount, not added afterwards.

Availability can depend on safety checks and third party services. We may change or retire features and update future prices. We show material policy changes in the app. We do not claim every feature will always be available or suitable for every business. We respect remedies required by law when a paid service fails.

You retain rights in your uploads. As between you and Mofano, you own generated outputs to the extent permitted by law and the relevant third party model terms. AI output may not qualify for copyright or be unique. You give us permission to store, process and display Customer Content as needed to provide and secure your service.

You must have rights to logos, photos, fonts, music, voices and likenesses. You are responsible for the truth of your ad claims and required disclosures. Mofano retains rights in its platform and branding.

Explore may contain illustrative brand concept ads. They do not imply affiliation, approval or partnership with the brands shown. A remix must use your own brand and assets you have the right to use.

The Acceptable Use Policy and AI Content Policy apply.

• Illegal, deceptive, hateful or adult content, including sexual exploitation or threats.
• Impersonating real people or using a trademark, voice or likeness without the necessary rights.
• False or unsupported health, investment, lending or other financial claims.
• Election misinformation or misleading information about voting.
• Malware, phishing, scams, unsolicited spam or interference with the service.

You can stop using the service and use the account deletion controls. We may restrict content, suspend access or close an account for a breach, security risk or legal requirement. Where reasonable and lawful, we explain the reason and let you contact support for review. Ending an account does not remove rights or obligations that must survive by law.

Review every ad before publishing. We cannot promise that AI output is accurate, unique, uninterrupted or free of third party rights. To the extent the law permits, the Service is provided as available and our aggregate contractual liability is limited to the fees you paid us in the 12 months before the event.

Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability or consumer remedy that cannot legally be excluded.

To the extent permitted by law, business customers must cover reasonable losses and legal costs arising from third party claims caused by their unlawful content or material breach. This does not impose an indemnity on consumers where prohibited or unfair.

Write to support with the facts and remedy you seek so we can try to resolve a dispute. The courts associated with your contracting company may hear disputes, subject to any mandatory right to bring a claim or complaint where you live. No clause removes access to regulators or mandatory consumer dispute remedies.

Questions? support@mofano.ai

Material changes to Terms or Privacy appear in a notice in the app. Review the date and change log on each policy.